Frequently Asked Questions

Claude Cowork is an AI assistant made by Anthropic that you access through your web browser. Think of it as a helpful colleague who can draft emails, create documents, process data, and research - all by having a simple conversation.

Unlike other AI tools, Cowork is designed to be thoughtful and accurate. It understands nuance, remembers your preferences, and produces work that actually sounds like you wrote it.

Not at all. Our training is specifically designed for people who have never used AI tools before. If you can type a message or send an email, you can use Claude Cowork.

We start from the very basics and build up from there. No coding, no technical jargon, no prior knowledge required.

Both are AI assistants, but they have different strengths:

• Claude Cowork is known for being more thoughtful, accurate, and producing more natural-sounding writing. It's better at following complex instructions and maintaining a consistent tone.
• ChatGPT has broader name recognition but can sometimes produce more generic or robotic responses.

We specialise in Claude Cowork because our clients consistently get better results for professional work - emails that sound human, documents that match their style, and research they can actually trust.

Our training programme includes:

• 8-module self-paced course covering everything from basics to advanced automation
• 50+ ready-to-use prompts for common business tasks
• Template library to accelerate your workflows
• Quick reference cards for easy adoption
• 60-day email support for questions and troubleshooting

The self-paced course takes approximately 4-6 hours to complete, though most people spread this across 1-2 weeks.

Most teams see meaningful time savings within the first week of applying what they've learned. Our 60-day support means you can get help whenever you're stuck.

Training teaches your team to use Claude Cowork themselves. They learn the skills to build their own automations and adapt to new tasks as they arise. Best for teams who want to build internal capability.

Implementation means we do everything for you. We audit your workflows, build custom automations, and hand them over working. Best for teams who want immediate results without the learning curve, or who are too busy to train.

Many clients start with implementation to get quick wins, then add training later to expand their capabilities.

• Training & Enablement: From £89 per person - includes course access, templates, 60-day email support, and quick reference cards
• Full Implementation: From £2,000 per engagement - includes workflow audit, custom automation builds, team handover, 60-day support, and 6 months Claude Pro subscription

Both options require a Claude Pro subscription (£16/month), though Implementation includes 6 months free.

Claude Pro is Anthropic's premium subscription at £16/month. It gives you:

• More messages per day (free version has strict limits)
• Access to the most capable AI model
• Ability to create Projects (so Cowork remembers your context)
• Priority access during busy periods

For business use, Pro is essentially required to get meaningful work done. We'll help you set it up - it takes about 2 minutes.

For training, course access is granted immediately after purchase - you can start learning right away.

For implementation, we start with a discovery call, then typically begin the workflow audit within 1-2 weeks. Full implementation usually takes 2-4 weeks depending on complexity.

Most teams save 15+ hours per week per person after implementing Claude Cowork automations. For a team of 5 people, that's 75 hours a week - nearly two full-time employees worth of work.

In monetary terms, this typically translates to £21,600+ in Year 1 savings per team. Use our ROI calculator to see your specific potential savings.

Claude Cowork excels at:

• Writing tasks: Emails, reports, proposals, job descriptions, marketing copy
• Document processing: Summarising reports, extracting data, reformatting content
• Research: Competitor analysis, market research, background information
• Data work: Organising spreadsheets, creating formulas, analysing patterns
• Admin: Meeting notes, follow-up emails, scheduling assistance

The common thread: repetitive knowledge work that requires reading, thinking, and writing.

No. Claude Cowork handles the busywork so your team can focus on the work that actually requires human judgment, creativity, and relationships.

Think of it as giving everyone on your team a capable assistant. The work still needs human oversight - someone to review, approve, and add the personal touch. Your people become more productive, not redundant.